Which is the first step in the four-step approach to effective problem-solving?

The first step in the four-step approach to effective problem-solving is to define the problem. This foundational step is crucial because it sets the stage for all subsequent actions. By clearly articulating the problem, you ensure that everyone involved has a unified understanding of the issue at hand. Defining the problem involves gathering relevant information, identifying the root cause, and determining the scope of the issue. Without a precise definition, efforts to analyze the problem, develop solutions, or implement them may be misguided or ineffective, leading to wasted resources and unresolved issues. This step is essential because it acts as the anchor for the entire problem-solving process, guiding the direction of efforts and strategies that will be employed later on.