What is the characteristic of two-way communication?

Two-way communication is defined by the active participation of both parties in the exchange of information. This characteristic allows for dialogue where each participant has the opportunity to provide input, ask questions, and give feedback, facilitating a more engaging and effective conversation. Unlike one-way communication, where information flows from a sender to a receiver without any interaction or feedback, two-way communication ensures that responses are elicited, allowing for clarification and deeper understanding.

This dynamic interaction fosters collaboration, enhances relationships, and promotes better problem-solving and decision-making. It is essential in support roles, where understanding the client's needs and responding to their questions or concerns is crucial for providing effective support and service. Therefore, the statement highlighting that both parties share information actively is the core defining feature of two-way communication.